assistant shift manager casino table games

Works closely with the Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.Ensures customer service standards are followed by all team members and addresses issues as they arise. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.May be responsible for assisting in the budget process for the department by providing recommendations supports compliance to departmental budget initiatives reports budget concerns to manager.Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Ĭlick HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!WE LOVE OUR WORK.: Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Were always looking for talent that believes in having fun.

Assistant shift manager casino table games