While performing the duties of this job, the employee is frequently required to sit or stand walk use hands to finger reach, handle, or feel objects, tools, or controls reach with hands and arms climb or balance stoop, kneel, crouch, or crawl and talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Able to obtain and maintain a valid Kentucky gaming/racing license.

Customer Service or Food & Beverage experience is preferred.

Must have a high school diploma or equivalent preferred.

Available to work when needed, including weekends, holidays, and nights.

Willingness to work flexible hours and handle high pressure situations in an interruptive environment.

Ability to work in fast-paced environment.Ability to work effectively with others.Able to interact with internal and external guests in a friendly/fast manner.Excellent guest service skills ability to adhere to Company’s Service Standards.

Always strive to exceed our guests’ expectations All internal and external guests must be treated in a manner to ensure complete satisfaction.Maintaining interpersonal working relationship among all personnel.Knowledge of concession stand operations.Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.Ensure the safety and security of employees and guests.Responsible for opening and closing inventories.Ensure proper stock of product and supplies needed for service.

Maintain current knowledge of daily menus and prices.

Must be able to operate all equipment in the stand.

Responsible for the cleaning and sanitizing of all food service equipment used to prepare and serve the menu items.

Responsible for preparing and selling all food items on the menu and handling all cash transactions.

Provide excellent guest service to both internal and external guests.

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